Jackpot City

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Overview Bonus Banking Providers
License: Malta Gaming Authority Established: 1998 Bonus: 100% up to $400 Casino Features: 24/7 Customer Support, Blog, Casino App, Jackpot Games, Live Casino, VIP/Loyalty Program
Languages: Arabic, Azerbaijani, Croatian, Czech, English, french, German, Greek, Icelandic, italian, Japanese, Khmer, Korean, Kreol Morisien, Latvian, Lithuaninan, Luxembourgish, Maltese, Norwegian, Portoguese, Russian, Spanish, Thai, Turkish Loyalty/VIP Programme: Yes Withdrawal Time: 1-3 business days
First Deposit Bonus: 100% up to $400 Free Sign Up Bonus: 100% up to $1600 No deposit free spins: N/A First deposit Free spins: N/A
Bonus Wagering: 70x (bonus amount) Free spins wagering: N/A Max Bonus Bet: N/A Bonus Code: N/A
Depositing Methods ecoPayz Mastercard MuchBetter Neosurf Neteller Paysafecard Skrill Visa
Withdrawal Methods ecoPayz MuchBetter Neteller Skrill Visa
Providers Evolution Gaming Microgaming OnAir Entertainment Real Dealer Studios
Table of Content

    Jackpot City Casino Review

    Established in 1998, Jackpot City Casino is a reputable gambling site, and our Jackpot City Casino review tells you everything you need to know about it. The online casino has one of the most enticing welcome bonuses in the industry. It has some top Microgaming and Evolution casino titles too. Read on to learn more about Jackpot City, including its VIP program, help-desk hours, payment methods, and more.

    Payment Methods
    Casino Bonuses
    Live Casinos

    Jackpot City Casino Bonuses

    The selection of bonuses at Jackpot City Online Casino is okay, especially if you are looking for an enticing welcome bonus package. In fact, the Jackpot City welcome promo is up there with the most lucrative sign-up offers in the industry. However, beyond the welcome bonus, you won’t find many other promotions as generous as the welcome bonus. Sure, the casino does offer daily free spins promos and midweek and weekend bonuses for existing customers. They pale in comparison to the sign-up offer, though.

    Jackpot City Casino Welcome Bonus

    The first thing you see when you open the Jackpot City Casino website is the welcome bonus. Obviously, there is a reason for that. The welcome offer is the belle of the ball at Jackpot City Casino. It is one of the most enticing welcome bonus packages in the industry and rewards not just on your first, but on the three subsequent deposits too. Here’s how the multiple deposit bonus offer works:

    • First deposit: 100% match bonus up to $400.
    • Second deposit: 100% match bonus up to $400.
    • Third deposit: 100% match bonus up to $400.
    • Fourth deposit: 100% match bonus up to $400.

    As you can see, Jackpot City gives you match bonuses up to $400 on each of your first four deposits. You also have ample time to activate the promo, as it stays available for 7 days from the moment your account was opened.

    To trigger the promotion, you need to deposit a minimum of $10. After you claim the welcome offer, you will need to meet a 70x wagering requirement before you can withdraw your winnings. For instance, if you deposit $50 and get $50 in bonus credits, you will need to wager the bonus credits 70 times, i.e. the play-through requirement will be $3500.

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    Jackpot City Casino Loyalty Program/VIP Club

    Jackpot City has a loyalty program that gives you the chance to get exclusive bonuses and promotions when you collect enough loyalty points. As with all other casino loyalty schemes, the more bets you place, the more points you obtain. You can then exchange these points for casino bonus credits.

    When you join JackpotCity Online Casino, you start at Loyalty Tier 1 i.e. the Bronze level. At the start of your casino adventure with Jackpot City, you also get 2500 loyalty points for registering an account with the casino. From that point on, you start climbing the levels and progress to the Silver, Gold, Platinum, and Diamond loyalty tiers. The top JackpotCity loyalty level is Tier 6 – Prive.

    Jackpot City Online Casino Games and Slots

    Jackpot City has a fantastic selection of casino games. These range from Microgaming’s best online slots to video poker games, progressive jackpots, scratch cards, and table games. And if you want to take your online gambling experience to the next level and feel like you are playing at a five-star resort, you can check out Jackpot City’s live casino section. Let’s look at the options you have when playing online at Jackpot City Casino.

    Video Slots

    Microgaming is the main software provider of video slot games at JackpotCity Casino. When you join the gambling site, you can try your luck at video slots such as Break da Bank Again, Fortinium, Thunderstruck II, Book of Atem, and many others. All of these casino games offer different numbers of paylines and come with player-friendly RTP ratios, meaning all types of gamblers can enjoy them. The graphics and game play are usually top-notch too, and the sound in most of these slots is so immersive, it immediately transports you to ancient Egypt, lands of fancy, or Nordic battlefields.

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    Video Poker

    Video poker is a casino staple, both for land-based and online gambling establishments. We are happy to report that JackpotCity stays true to tradition, and gives you a decent video poker selection. It is not the best, but it is much better than what most other online casinos are offering.

    Microgaming is once again the leading video poker provider and supplies JackpotCity with the majority of video poker titles you will find in the casino lobby. Some of the most popular video poker games include Deuces Wild Bonus Poker, All Aces Poker, Aces & Eights Video Poker, Aces & Faces Power Poker, etc.

    Progressive Jackpots

    JackpotCity Casino boasts a great selection of Microgaming’s best progressive slots. These allow you to take your winnings through the roof with just a single lucky spin. To stay true to its name, Jackpot City has made its progressive jackpot as good as it can be. It features progressive games such as Wheel of Wishes, Mega Moolah, Major Millions, and Treasure Nile. These progressive jackpots only go up. Get a little lucky, and you can benefit from a sizable jackpot amount.

    Live Casino Games

    Players who want to play table games just as they would in a high-end land-based casino will enjoy Jackpot City’s live casino section. The live dealer section includes titles such as European Blackjack, Live Roulette, Speed Roulette on Air, Live Baccarat, etc.

    JackpotCity has live dealer games from the best software providers in the industry. These include Evolution Gaming, Real Dealer Studios, OnAir Entertainment, and others. Most JackpotCity live casino games come from Evolution, though. 

    If you have ever played games created by Evolution Gaming, you know exactly what this renowned software provider brings to the table. These live casino titles give you all the main game elements of casino classics like baccarat, roulette, and blackjack.

    However, they also come with additional and player-friendly features, such as the live chat function and the bonus wheel, for instance. With the live chat option, you can communicate with other players, as well as with the dealer. On the other hand, the bonus wheel, like side bets and other types of bonus rounds, maximizes your chances of winning and makes live games twice as exciting.

    Jackpot City Online Casino Safety and Security

    JackpotCity Casino is a reliable gambling site that is licensed by the Malta Gaming Authority under license number: MGA/B2C/2007. Both the JackpotCity Casino site and the mobile casino app use the latest encryption technology, making it difficult for unauthorized people to view the information you share with the online casino.

    Jackpot City Payment Methods

    At JackpotCity Casino, you can deposit and withdraw using a variety of banking options. These include Visa, Mastercard, Skrill, NETELLER, ecoPayz, MuchBetter, paysafecard, and Neosurf.

    As you can see, the list of payment methods includes credit/debit cards, prepaid cards, and e-wallets. That means you will get flexible transaction times and limits, which is great because it means the casino welcomes both high rollers and players on a budget.

    The minimum deposit at JackpotCity Casino for most payment methods is $5. The minimum deposit for Paysafecard, Neosurf, and Neteller is $10. All deposits at JackpotCity Casino are instant, regardless of the deposit methods you use.

    If you want to withdraw money, you will be happy to hear that the withdrawal process at JackpotCity Online Casino is pretty quick. The casino processes most withdrawal requests in a few hours. So, you can expect to get your winnings in 24 to 28 hours (ecoPayz, Skrill, MuchBetter, and Neteller). The exceptions to this are Visa withdrawals, which usually take between 1 and 3 business days to complete. The maximum withdrawal amount per 24-hour period at JackpotCity Casino is $10,000.

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    Jackpot City Casino Pros and Cons

    Jackpot City is a reliable online casino that has been operating in the industry since 1998. That's what we call a good start when searching for a top online casino. However, even though you can be sure that JackpotCity Casino is a legitimate business, it might not have the games and bonuses you need. To find out if Jackpot City is the right fit for you, check out our pros and cons of the gambling site.

    • The best Microgaming titles
    • Evolution live dealer games
    • Lucrative welcome bonus
    • The loyalty program rewards keen players
    • Dedicated Android and iOS casino app
    • Wide range of payment methods
    • 24/7 help desk
    • Available in multiple languages
    • Steep bonus wagering requirements
    • No phone support
    • There could be more bonuses

    Customer Support at JackpotCity Casino

    The great thing about the JackpotCity help desk is that it operates 24/7. You can also reach it via both live chat and email. Phone support would have been good too, but email and live chat are usually enough for most players.

    However, one thing the casino can improve is the FAQ section. Sure, JackpotCity has a “Frequently Asked Questions” section that is supposed to answer all your questions and queries. However, the questions are poorly organized, and you will have to scroll quite a bit to find the solution to your problem.

    Jackpot City Mobile Usability

    Jackpot City Casino lets you play games and claim bonuses on all devices. You can access the online casino via a desktop computer, but you can also use Android and iOS mobile devices. That’s because Jackpot City has a dedicated casino app that you can download and take the JackpotCity Online Casino with you wherever you go. The Jackpot City app is easy to use and helps you find all casino games in an instant. It also makes depositing and withdrawing a breeze. Contacting customer service and claiming bonuses is super easy, too.

    Jackpot City Casino Language and Currency

    The list of languages in which the Jackpot City Casino website is available is quite extensive. Unfortunately, the Vietnamese language is not offered. The list of languages includes English, Spanish, French, German, Norwegian, Japanese, Greek, Arabic, Russian, Latvian, Czech, Croatian, Maltese, Lithuanian, Icelandic, Korean, Khmer, Thai, Italian, Portuguese, Turkish, Luxembourgish, Kreol Morisien, and Azerbaijani.

    The Vietnamese Dong (VND) is also not available. However, you can deposit and withdraw in a wide range of other currencies. These include the US Dollar, Euro, Japanese Yen, Canadian Dollar, British Pound, Norwegian Krone, Swedish Krona, Malaysian Ringgit, New Zealand, Dollar, Thai Baht, South Korean Won, Polish Zloty, Russian Ruble, Mexican Peso, Chilean Peso, Argentine Peso, Brazilian Real, Indian Rupee, Bangladeshi Taka, and the Azerbaijani Manat.


    Jackpot City is a top-notch online casino that has a lucrative welcome offer that gives you bonus casino credits not just on your first deposit but on your subsequent JackpotCity account top-ups.

    The online gambling site also boasts a gaming variety that’s second to none. Most slots and casino games at Jackpot City come from Microgaming, while most of the live casino games come courtesy of Evolution. And that’s great. Microgaming is one of the most reputable software providers in the industry, and Evolution Gaming has always been at the forefront of live dealer game innovation and advancements.

    If you think that Jackpot City has what you need for your next casino bet, you are not alone. As our Jackpot City Casino review shows, we are quite impressed with the gambling site too. 

    So, if you like the game selection and bonuses, as well as the payment methods available, you can open an account with the casino. All evidence points to that being a smart move.


    In our Jackpot City Casino review, we gave you all the info you need about the casino’s bonuses, games, payment methods, and customer support. However, if you still have some questions that bug you, our FAQs are the section you want to visit.

    Are There Jackpot City Free Spins?

    Yes, there are. You can get Jackpot City free spins by activating daily and weekly free spins bonuses, as well as by keeping your eyes peeled for new free spins promos.

    Does Jackpot City Casino Have 24/7 Customer Service?

    Yes, it does. You can reach Jackpot City customer support via live chat and email. The online casino’s live chat service is available 24/7.

    How Fast Are Jackpot City Deposits and Withdrawals?

    Regardless of the deposit method you use, your payment at JackpotCity Online Casino will always be instant. For withdrawals, most Jackpot City payout methods will process your winnings in 24-28 hours.

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